An experienced entrepreneur with a background in collections and subrogation, Chip appreciated the nuance between the two fields and founded CMR in 1988.
Chip is a long-time community investor and philanthropist, and does so as a member of the board for Downtown OKC, Inc., OSU Foundation's Board of Governors, NBC Bank Advisory Board, and the Oklahoma History Center Advisory Board. He speaks to Oklahoma City’s emerging leaders in Youth Leadership Exchange (YLX) and is involved with Oklahoma’s Court Appointed Special Advocates (CASA) program.
Chip graduated from Oklahoma State University in 1980 with a Bachelor of Arts in pre-law and a minor in philosophy, then continued his education with graduate-level programs at Harvard, Northwestern University, and the London School of Business.
An avid sports fan, Chip cheers for the OSU Cowboys and collects and drives vintage race cars and motorcycles. He enjoys fly fishing, international travel with his wife, and spending time with his children and grandchildren.
Bill came to CMR with an extensive background in the insurance industry, with positions at securities and insurance groups that ranged from computer programming to senior executive operations officer. Much of his career, after earning a Bachelor of Arts degree from Hamline University, has been focused on sales and growth, which ultimately moved him into the president and CEO position at BancInsure, Inc. Under his leadership the company's sales tripled and capital grew by 146%.
Pursuing his entrepreneurial spirit led him to CMR in 2007, and since then he's been an integral part of the executive team, redefining our purpose, processes, and vision. His experience was key to launching CMR's sister company, AnSR, to focus on advanced subrogation services.
Bill enjoys being outdoors and bird hunting with his son and two dogs. He also competes in cow-horse horse shows with his daughter. Bill plays ice hockey and loves traveling with his wife.
Richard brought his experience in residential mortgage lending, negotiation, and senior leadership to CMR in 1995. We consider him to be an integral stakeholder in developing and maintaining our Lean Six Sigma process philosophy.
At the University of Houston he earned a Petroleum Drill Fluids Engineering Certification & Petroleum Marketing/Petroleum Finance Certification in collaboration with Halliburton & Texaco, then continued his education through programs at the Kellogg School of Business at Northwestern University and Harvard Business School.
Richard is passionate about growing both Oklahoma City and CMR through positive leadership and mentoring and is an active member of Leadership Oklahoma City (class XXVII), as well as a member of the Young Presidents organization.
He is considered a true outdoorsman by most, spending his time fishing and working his exotic game ranch raising wild rams, Russian boars, and longhorns.
Cindy is the consummate accounting professional and brought her expertise to CMR in 2010 as Chief Financial Officer, overseeing all aspects of the company's financial reporting, cash management, tax strategy, corporate insurance, human resources, and employee benefits. She'd spent much of her career as an accountant in the insurance industry, growing from accounting manager to executive vice president and CFO in previous roles. She holds a bachelor of accounting degree from the University of Illinois as well as an MBA in finance.
Cindy enjoys spending time with her son and daughter and traveling with her husband to locations like China, Australia, Dubai, and exciting destinations closer to home. She is a sports fanatic and is particularly fond of the University of Oklahoma’s football and women's basketball programs. Cindy also enjoys cheering on the Oklahoma City Thunder!
Jonathan is Vice President of Claims Management Resources. He holds a degree in property-land management and is a licensed property and casualty adjuster. Jonathan transitioned to CMR from the underground protection/locate industry in 2005. He has an extensive background in operations management, risk management, and claims investigation. Jonathan provides oversight for a number of CMR’s core processes such as first notice of loss, insurance research and filing, quality assurance, adjuster training, and claims recovery results. His communication skills and process knowledge helps provide customers a resourceful point of contact.
After 10 years with the organization, Taylor now serves as the Director of Sales and Customer Service. Taylor holds a Bachelor of Science in marketing from Oklahoma State University and a Master of Business Administration from Oklahoma City University. He has continued his education focusing on leadership and entrepreneurship at Babson and Harvard University. Taylor is a lean six sigma green belt, holds a Professional Collections Specialist’s license from ACA international, and is a licensed insurance adjuster.
Taylor served as committee leader for the United Way at CMR and also received the “Delores Fund Benefactor Award” from the Oklahoma Coalition against Domestic Violence and Sexual Assault for philanthropic activities. Taylor is a 30 under 30 award recipient, current board member of Upward Transition and co-founder of the St. Joseph’s society at his parish, and a graduate of Leadership OKC’s young adult program.
Mike has a diverse background in Information Technology, including software development, operations, network, and process design.
Mike holds a Bachelor of Science degree in Math and Computer Science from the University of Central Oklahoma. He also holds multiple certifications in project management, process management, operations and Information Technology Management.
Mike has previously held management positions in software development, operations, process, and data management at OGE Energy Corp, Chesapeake Energy Corp, and Devon Energy Corp all in Oklahoma City before joining CMR as the IT Director.
Jill has a broad background in HR compliance, strategic planning, organizational culture, employee relations, benefits design and administration, compensation planning, organizational design, performance management and training and development.
She holds a Juris Doctorate from Oklahoma City University, a bachelor’s degree in psychology, a secondary education certification from Ohio Northern University, and has completed significant coursework toward a Ph.D. in industrial/organizational psychology at the University of Georgia. She is a certified mediator and has held the Senior Professional in Human Resources (SPHR) designation for over 20 years.
Jill has previously held executive human resources positions with Macy’s Department Stores, McDonald’s Corporation, and Sonic Corp. and served as the Chief Human Resources Officer and Executive Vice President for the Bob Moore Auto Group in Oklahoma City. Outside of CMR, Jill is also an adjunct faculty member, instructing for graduate and undergraduate degree programs on ground and online.
Julie is the Controller for the network of three companies. She began working with Claims Management Resources early in 1993 while attending college at Oklahoma State University-OKC. Julie has had the opportunity to perform in many of the processes within the organization and gained a vast knowledge of the claims processing system in her 25 years. She has served as the Executive Assistant to the Chairman, Client Services Manager, and Finance Manager. In her current role as Controller, she is responsible for the oversight of payments, customer statements, and accounts receivables and payables. She also works in conjunction with the CFO in preparing financial statements for the network of companies. With Julie’s extensive knowledge of the Finance Department, she brings a level of expertise that ensures consistency and efficiency in processes and work production.